- Start the controller service. Confirm the matching input family is enabled.
- Try a known data cable and another USB port. Charging alone is not enough.
- Check Windows device status and any hiding rules. Nexus must be allowed to read the controller.
- Close other controller mappers and test again.
Connection Checks separates Windows presence, physical input and virtual output. A Windows device node does not prove reports are arriving.
Still stuck?
Prepare a support report or return to the troubleshooting hub. A browser controller test can help observe input, but does not verify Nexus mappings, virtual output or every feedback feature.